Your calls answered by real people, day or night.
US-based agents answer your after-hours, weekend and overflow calls in your business name.
Confidential, scripted to your rules, month to month with no setup fee.
Why CWS
Our Standards
90%+
Schedule Adherence Required of Every Agent
Weekly
Call Scoring Against Your Quality Standards
100%
US-Based Agents Under Confidentiality Agreements
Meet the Founder
CWS is owner-led, so a real person stands behind every call we answer for you.
Euri Baylor Johnson
Founder, Confidential Web Solutions
With 15 years in customer service, Euri started CWS to give businesses a calm, professional voice on every call, day or night. She reviews calls every week, holds every agent to the CWS standard, and stays your direct contact from the first call on.
Ready to stop sending callers to voicemail? Start month to month, with no setup fee.
Stay up to date!
Get CWS news and service updates by email.
Are you ready to partner with CWS?
For government primes and corporate buyers: we're a State of New Jersey certified Small Business Enterprise (SBE), and we also hold NJ MWBE, LGBTQ+ and SEDB certifications. Registered NJSTART vendor.