Services

Every service includes US-based agents who sign a confidentiality agreement, a script we build with you, weekly call scoring, and month-to-month terms with no setup fee. We have 15+ agents on standby, and they can start 4 to 5 business days after you approve the script. Healthcare clients: we sign a Business Associate Agreement (BAA).

Inbound/Outbound Customer Support

Agents answer your customer calls, emails and chats in your business name, and make outbound follow-up, reminder and survey calls from your list.

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Overflow Call Handling

When your team is busy, calls roll to us instead of voicemail, so no customer gets lost during a rush.

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After-hours & Weekend Coverage

Evenings, weekends and holidays. Urgent calls go straight to your on-call person, and everything else is logged for the morning.

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Lead Intake/Appointment Setting

We capture every new lead's details, ask your qualifying questions and book appointments on your calendar.

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Dispatch, Messaging & Email

We take messages, dispatch your on-call staff or technicians, and send you the details right away.

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Bundle/Custom Services

Mix any of the services above, or tell us what you need and we'll build a script around it.

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