About Us
Confidential Web Solutions is a US-based remote contact center in Princeton, NJ. We answer after-hours, weekend and overflow calls in your business name, using a script we build with you and agents who sign a confidentiality agreement. We have 15+ agents on standby across GA, FL, NC, VA, KY, TX, AL and AZ.
We're a State of New Jersey certified Small Business Enterprise (SBE), and we also hold NJ MWBE, LGBTQ+ and SEDB certifications.
Euri Baylor Johnson
Founder, Confidential Web Solutions
With 15 years in customer service, Euri started CWS to give businesses a calm, professional voice on every call, day or night. She reviews calls every week, holds every agent to the CWS standard, and stays your direct contact from the first call on.